Communication involves the exchange of information between individuals. This information can be observations, findings and facts, but also expectations or instructions.<\/p>\n\n\n\n
Communication competence is the ability to communicate constructively, effectively and consciously.<\/p>\n\n\n\n
The basis for communication competence is mastery of the language (especially vocabulary and grammar) in which communication is to take place. Furthermore, good communication competence includes being able to adapt to the respective situation and to the interlocutor(s) (level of education, culture) in a “recipient-oriented” way and to take role relationships into account appropriately. Furthermore, the ability to initiate and maintain a discourse is an essential aspect of communication competence. Finally, communication competence includes the result of communication, namely that the goals of communication are achieved.<\/p>\n\n\n\n
In companies, good communication creates cohesion at the interfaces between departments, functions and employees.<\/p>\n\n\n\n
After all, if you deal fairly with employees, the subordinate relationship in the organisation hardly plays a role in how conversations are conducted.<\/p>\n\n\n\n