Linking processes in a meaningful way

Also look for purposeful connections between processes. Processes depend on each other. If, for example, only the sales department is involved in your sales process, it can be assumed that the process cannot run optimally in this way.

In addition to account managers and inquiry and order processing, the sales process may also involve category managers, product management, technical service, project controlling, financial management, purchasing, production planning, and shipping.

For example, sales planning should work closely together with production planning and procurement logistics to ensure a well-rounded operational process.


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