Conflict prevention: Avoiding conflicts in advance

A good communication culture, in which the peaceful handling of different opinions is already inherent, can prevent conflicts from breaking out. This includes clear and binding communication rules that place factual interests above personal interests, an open, constructive approach to differing opinions, and the comprehensible justification of decisions.

A willingness to learn is also an important prerequisite. Impulses from third parties may call one’s own position on a topic into question, but they can promote one’s own development. Learning from one another makes entire organizations more capable of development and more robust. This works best when the working atmosphere is friendly and humorous.


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