Doing As a specialist, you have a clerical function in which you carry out work. You analyze problems and solve them yourself to a large extent, if necessary in cooperation with your colleagues. Supporting Perhaps you have already grown into a coaching role through your expert knowledge. If so, you already have experience in guiding …
When dealing with former colleagues, the same applies as elsewhere: seek a high-level balance between performance climate and human interaction. Make it clear that you have been selected as a leader, not one of your colleagues. Embrace your new role immediately and avoid any fraternization. Your colleagues will benefit more from a good boss than …
Conflicts can arise wherever people work together. The fact that different opinions exist is quite normal and even desired – as long as they are used as a starting point for constructive discourse. But when the exchange of differing opinions develops into conflict and strong emotions lead to escalating aggression, the situation requires intervention.
The most common causes of conflict include a poor communication culture within the company and inappropriate conflict skills on the part of the parties involved. Common causes of conflict are insecurity due to lack of information, pent-up frustration due to lack of self-confidence and assertiveness, lack of empathy for each other, lack of awareness of …
A good communication culture, in which the peaceful handling of different opinions is already inherent, can prevent conflicts from breaking out. This includes clear and binding communication rules that place factual interests above personal interests, an open, constructive approach to differing opinions, and the comprehensible justification of decisions. A willingness to learn is also an …
The easiest way to resolve the conflict is for one of the parties involved to leave the field of conflict without losing face. This can be made possible, for example, by a transfer. If none of the parties can leave the field of conflict, it is possible for a higher authority to resolve the conflict …
What is communication competence?: A small definition Communication involves the exchange of information between individuals. This information can be observations, findings and facts, but also expectations or instructions. Communication competence is the ability to communicate constructively, effectively and consciously. The basis for communication competence is mastery of the language (especially vocabulary and grammar) in which …
If a conflict between several parties is really deadlocked, mediation by a neutral third party is an option. This mediator should be recognized by all parties involved in the conflict. Mediation is about structuring opinions and working out approaches to solutions that are accepted by all parties to the conflict. The mediator should avoid representing …
To survive in environments with increasing speed of change and more frequent disruptive changes, you need to keep your organisation agile. How do you achieve this? It won’t work by fiat. Your organisation must learn to respond to change in a flexible and aligned way on an ongoing basis. Decisions have to be made at …
In order to achieve agile working, your that promotes agile working. A participatory management style and a are necessary prerequisites for introducing agile working. A culture of trust and respect not only has a positive effect on the ability to deal confidently with , but also has and must have an effect on the in …
You need to load content from reCAPTCHA to submit the form. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from Turnstile. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from Facebook. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from Instagram. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More InformationYou are currently viewing a placeholder content from X. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.
More Information